Business Continuity & Disaster Recovery
Aurelis Technology maintains robust business continuity and disaster recovery capabilities to ensure service availability and data protection.
High Availability Architecture
- 99.9% uptime SLA for the Aurelis Pricing Suite
- Multi-AZ database deployment for automatic failover
- ECS services configured across multiple Availability Zones
- Application Load Balancer distributes traffic across healthy instances
- CloudFront CDN provides globally distributed frontend delivery
Failover Capabilities
- Automated failover for database instances in case of AZ failure
- ECS services automatically reschedule tasks to healthy instances
- DNS-level failover capabilities via Route 53 health checks
- Infrastructure as Code enables rapid environment recreation
Backup Strategy
- Automated daily database backups with encryption
- Point-in-time recovery capability for database instances
- Backup retention in accordance with client agreements
- Backup integrity verified through regular restoration tests
- Backups stored across two AWS regions for geographic redundancy
Recovery Objectives
- Recovery Time Objective (RTO): 1 business day for full service restoration following a region-level failure
- Recovery Point Objective (RPO): 1 day, aligned with daily backup schedule following client data load
- Specific RTO/RPO targets are defined per client agreement
- Recovery procedures are documented and regularly tested
Incident Response
- Documented incident response procedures with defined escalation paths
- Designated incident response team with clear roles and responsibilities
- Post-incident review process with root cause analysis
- Client notification procedures for security incidents affecting their data
- Regular incident response drills and tabletop exercises